CityApartments

Great

If you need WiFi like I do, don't go here. The wifi service was terrible. After the first day of complaining the manager just ignored my messages and calls.

The apartment and location are great. The service from City Apartments was terrible. Informed them when we were arriving, acknowledged by them and no-one turned up. Rang 7 times, either not answered or phone put down. The entrance to the office is through a restaurant but no-one told us that. On the last day they assured me on three occasions the taxi would be waiting for us in the street outside our apartment at 7am. However City Apartments had given the driver the wrong street as the pick up so he finally found us by searching around for us otherwise we would have missed our flight. The internet didn't work so a young guy came, prodded around, left and returned. Finally when we wanted to go out we said don't worry about it, he then laughed and left. However I think the strangest thing was when we were shown into the flat, at the end of the tour we asked the guy Max if we could contact him with any problems. He literally looked aghast and said 'no' and then left. On a plus side the flat is gorgeous and is in a perfect location. Make of it what you will.

Best location right on the square, generally very clean apartment. They sent a WhatsApp message the day before checking in to find out the time to do key handover, process was super simple and the guy I met Vlad was nice. At the end we simply left the keys in the deposit box and there was no more interaction. Very easy

Excellent apartment for a great price. Very nice and clean and convenient location to access many restaurants in the city center

Comfortable and well situated very difficult to find, there was nothing to inform that you should enter through a restaurant door and no signeage outside

The place was great and close to the city center but it was hard finding the address.

It’s nice and comfortable and good size flat Very central with lots of bars and restaurants. Nice lively area. To avoid some comments regarding the check in. Just send the hotel an email on your arrival You will definitely find some one at the reception. That is what I did, and I had no problem Young man was waiting for me and showed me and explain everything. Bus tour is strongly recommended Change your money near the hotel not at the airport. You would get 15 percent more. Over all I really had good time at flat I will definitely go back to the same one.

The city apartments was an ideal choice for me. The location was perfect, the room was clean and well equipped. I shall return to Kiev and will book city apartments again.

Very convenient apartment near main square. Well proportioned and equipped. Felt secure with key code outside of building and good lock on the appt door. Only problems, too little information about how to use appliance, TV, and hot-water heater. These proved a case of trial and error.