Excellent staff and most helpful. Comfortable room although 2 chairs rather than 1 would have been better for a double room. The breakfast was substantial with buffet items covering cereals, sliced sausages, cheese, dried fruit, conserves and fresh bread. also yoghurts, fruit juices, teas and fresh coffee. The Walt is close the the main shopping street, Gran Via, and close to bus a metro. The immediate area is somewhat run down but does not feel unsafe.