2/10 – Matig
27 juni 2017
Pathetic hotel with no professionalism at all
THE ROOM THAT WE PAID THREE THOUSAND FOR A NIGHT, had a double bed, table and a chair.
room was lit by tube light,
the sockets were broken,
there was only one charging point that too some 80's model,
the washroom resembled one of hospital, no soaps or towels ere provided,
The water jug was dirty,
They had a lizard in the room,
the TV did not work, there were stains all over the floor even on bed sheets provided,
Most shocking was when it was around 11:30 pm and we were out for dinner and got a call from hotel so as to ask when will we be coming back as they had to "lock the gate" of the hotel.
We had a pre booking for this hotel, yet was denied a room at arrival.
The staff was rude and did not even care to check the confirmation mail we got while booking the room.
Overall ..""its way better to stay in your car rather than stay in this hotel""
most terrible experience ever.
Anu
Anu, reis van 1 nacht
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