A chic boutique hotel in the heart of Psiri with abundant dining and shopping outside the door. The loft room was well appointed, with an incredible view of the Acropolis from the private deck (although there should be an umbrella provided for shade). I personally liked the staff - they were friendly and knowledgeable. The breakfast is ok, not great, with so-so pastries and the expected yogurt and cold cut buffet fixings. However, I had one major issue that I wish had been resolved better: the A/C in my room made a loud, constant whistling/shrieking sound that kept me awake all night, every night, for five nights and made it unpleasant to be in my room. I complained about it right away and was told that it was normal. I escalated my complaint after the first night because it was so bad, and was again told it was fine. On day 3, I asked the desk clerk to come up to witness it - he agreed it was “really annoying,” but nothing was done. To be very clear, this noise was not normal. It was plain evidence of a malfunctioning A/C unit that needed service, but I was gaslighted over and over about what air conditioning in a luxury hotel should sound like (which is, you know, quiet). All the pretty tilework and amenities like cucumber water in the lobby are nice, but HVAC and facilities maintenance is actually more important, and I don’t think the hotel’s staff or management understands that. The hotel has great style, but it’s missing the mark on some crucial matters of substance.