Like other reviews stated, this place has so much potential. All employees were very courteous and friendly. The reception staff were great, as was a sweet young man who took out bags to the room. The views from the property are truly amazing. The breakfast was very good, with a very wide variety of choices, attentive staff and plentiful amounts. Unlike other reviews, we did not find breakfast chaotic at all, but rather a very pleasant part of our day.
The places that I would recommend improvement were at the beach bar, where unfortunately the caliber of service was much lower… we are really easy going, but multiple times our family sat there for 15 or more minutes without anyone coming over get our order going or even to say hello, despite four or five servers standing around. That was a little odd
The other place I would recommend big improvements is In housekeeping and the rooms in general. The beds were very comfortable, and It was obvious the room had been tidied up for our arrival, but just not deep cleaned… The floor had tons of hair on it, corners were dirty, etc. The living room furniture needed a cleaning due to stains. Not enough to make you want to leave but enough just to feel a little yucky.
Again, a great place to stay for the views, location, food and amenities... would recommend it noting you may need to be a little patient with certain aspects and less picky with some things
