The hotel isn't clean. A lot of noise. The room isn't clean neither the bathroom. The staff not trained, they didn't know how to use the credit machine. They don't have heat in the room. I made the reservation via Expedia, when I got there, they told me I don't have a reservation, so I have to buy a new reservation which I lost my Expedia's discount. I was really disappointed how Expedia rated this hotel 4 stars and I don't give this hotel more than 1/2 star.