Friendly and professional staff, excellent and well kept rooms, breakfast is a feast by the staff that's on top of it all. They know how to do breakfast, loads of choice! Only downside I can think of is the some what lacking storage space. But don't let that hold you back for choosing this hotel. The rooms aren't super 'spacy' but big enough. View isn't all that, but there are better spots in Tromso to enjoy the view then in a hotel room, any hotel room. I enjoyed my stay here, I would recommend.