6/10 – Goed
27 december 2024
A complete lack of security. Otherwise fine?
Check-in and check-out were smooth. The room itself was fine. But...the shower head was garbage. That's a $10/two minute fix. One of the elevators didn't work, and another was "glitchy." When we took the stairwell instead of the elevator, it was disgustingly dirty, and hard to find our way out. The door from the stairs into the hall of the second floor was locked. We literally had to go down a floor and cut through the pool area to get to another stairwell to get to the garage. The wayfinding in that hotel is just bad.
Finding our way from the parking garage to our room was an adventure. The garage was not secure: the security gate arm was open the entire time we were there. Anyone could get in or out, and this hotel is at a busy mall.
And I think a Sheraton should have free parking for guests. Our choices were $25 for valet, $18/night for an insecure garage, or park in the mall parking lot. I expect more from a Sheraton
And the hotel itself is not secure. Anyone can come in through the garage and wander the halls at will. No key card necessary. That complete lack of security is dangerous and unacceptable.
We've stayed in worse hotels, so I won't call it "Poor." but it was not good.
Patrick
Patrick, reis van 3 nachten
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