Chicago, IL (PWK-Chicago Executive) - 43 min drive
Chicago Union Station - 8 min walk
Chicago Van Buren Street Station - 13 min walk
Millennium Station - 16 min walk
Quincy Metro Station - 2 min walk
Washington-Wells Station - 5 min walk
LaSalle-Van Buren Station - 5 min walk
Restaurants
McDonald's - 1 min walk
Elephant & Castle - 3 min walk
The Florentine - 1 min walk
Starbucks - 1 min walk
Starbucks - 4 min walk
About this property
W Chicago - City Center
W Chicago - City Center puts you in a great location, within just a 10-minute walk of Willis Tower and State Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Midland Social club, which serves American cuisine and is open for breakfast and lunch. A bar/lounge, a snack bar/deli, and a garden are other highlights. The helpful staff and location get good marks from fellow travelers. Public transportation is just a short walk: Quincy Metro Station is steps away and Washington-Wells Station is 5 minutes.
Languages
English, German, Spanish
At a glance
Hotel size
403 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (up to 88 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Onsite self parking (USD 50.00 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Fitness classes
Golfing nearby
Working away
24-hour business center
12 meeting rooms
Computer station
Conference space (12608 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1928
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Biodegradable coffee stirrers
Banquet hall
Reception hall
Beaux Arts architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Magnifying mirror
Portable shower seat
Transfer shower
Vibrating pillow alarm
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
42-inch plasma TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
Midland Social club - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch.
MSC Bar - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 200.00 per stay
Optional extras
WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 30 per person
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 150 per stay
Pets are allowed for an extra charge of USD 125 per accommodation, per day
Parking
Self parking costs USD 50.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Chicago W City Center
W Chicago City Center
W Hotel Chicago City Center
w Chicago - City Hotel Chicago
w Hotel Chicago
w Hotels Chicago
Hotel W Chicago City Center
W Chicago - City Center Hotel
W Chicago - City Center Chicago
W Chicago - City Center Hotel Chicago
Frequently asked questions
Does W Chicago - City Center offer free cancellation for a full refund?
Yes, W Chicago - City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at W Chicago - City Center?
Yes, pets are welcome, with a maximum weight of 88 lbs per pet. There's a charge of USD 125 per accommodation, per day, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.
Is parking offered on site at W Chicago - City Center?
Yes. Self parking costs USD 50.00 per night.
What are the check-in and check-out times at W Chicago - City Center?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at W Chicago - City Center?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (2-min drive) is nearby.
What is there to do at W Chicago - City Center and nearby?
Onsite recreation at W Chicago - City Center includes fitness classes. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near W Chicago - City Center?
Yes, Midland Social club offers American cuisine.
What's the area around W Chicago - City Center like?
W Chicago - City Center is in Downtown Chicago, a short 2-minute walk from Quincy Metro Station and 12 minutes' walk from Millennium Park. Travelers say this hotel is in a good location.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 23, 2024
Eric
Eric, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Last minute Birthday trip
My son was given tix to a show in Chicago for his birthday on Monday, I didn’t want to have to worry about arrival time and getting to the show, I wanted someplace that we could walk to the theater from.
A bit more than I would like to pay but it was well worth it. WiFi price at $15 a day is steep and not being affiliated with a garage is eh.
My son always like to put the soaps in his bag but at $45 per bottle I nixed that 😂😂.
Beautiful spacious room very clean, getting a coffee pot brought to the room was a snap.
It was an amazing birthday trip !!
Happy 13th Josiah!!
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 12, 2024
Param
Param, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 12, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 7, 2024
Nothing special
Stay was okay, staff put us in a queen room even though we booked a king. Went back down to the desk and they switched us out. We missed our dinner reservations because the ordeal took about 30 minutes. King room had some minor problems (paint peeling etc.). Pillows were horrible and hard to sleep on. Bed was comfortable though. Probably wouldn’t stay here again, but not bad for a 1 night stay.
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Mary Alma
Mary Alma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Kirby
Kirby, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Bullocou
Amazing customer service
Wished for blackout shades or drapes that closed/covered completely
Courtney
Courtney, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 16, 2024
As a Marriot member I was so disappointed with my stay. I chose to book despite reading negative reviews we enjoy historic buildings. While the lobby is lovely, the historic details are worth exploring, and our rooms were actually actually quite sizable, our complaints include the absolute poor, downright rude front desk staff, and the cleanliness-our room had urine in the toilet when we arrived and despite reporting this is was never cleaned. The whole experience makes me question my loyalty programming
janet
janet, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Guillermo
Guillermo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2024
Charlie
Charlie, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 5, 2024
Piergiorgio
Piergiorgio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Amazing location if you’re planning to come to Chicago. room is a little small but Great if you don’t stay inside of it. Staff was great answered all my questions and was not stingy with towels and water.
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 1, 2024
Nice but I was expecting more.
Sean
Sean, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
AnneMarie
AnneMarie, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2024
The overall property and location was great! The staff were friendly! I did ask for our room to be cleaned, but it wasn't.. that's not a big deal. I was able to get wash clothes and towels brought to the room. The toilet is in an unusual place. It's like in front of a wall. You have to almost climb over to sit straight on the toilet. My husband is tall so this was uncomfortable for him. The bathroom was clean though.
Angela
Angela, 2-night romance trip
Verified Expedia guest review
2/10 Poor
Jul 21, 2024
The room wasn't ready at check-in. Was told to come back between 4:30 and 5pm
Scott
Scott, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Kristi
Kristi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 19, 2024
Great
Karly
Karly, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
Tiara
Tiara, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
All around great experience.
Ismael
Ismael, 2-night trip with friends
Verified Expedia guest review
General property information
Travelers Say
"Beautiful lobby, gym, and coffee bar were a plus."