2/10 – Matig
27 december 2024
Horrible!
First, you need to remove this hotel from your list. The OTHER REVIEWS WERE ALLLL LIES. They could not find my reservation, when I showed on my phone, then, they tried to recharge me when i had paid online.The room was never cleaned, there was a pizza box under the bed, water was leaking onto the floor when we would shower, ants and roaches alll over the room. The shower was so dirty we had to place a towel on the floor of the tub to shower. When i asked for towels, I colud not get them until 11 o'clock that night, the desk clerk did not have access to the keys. The other desk clerk said he was really the maintenance man, his clothes were so dirty ,i dont think he had a bath for 10 days. On the website it said hot breakfast, that was a lie. I wouldnt have eaten it if they did have it.The carpet in the hallways are so dirty, and the carpet in the room smell of dog urine. I WILL BE REQUESTING MY MONIES BACK AND DISPUTING THESE CHARGES. HOTELS.com photos included. They never offered to clean the room. Filthy, TRASHY, DRUG HOTEL. NEVER AGAIN WILL I USE YOUR COMPANY.
menella
menella, gezinsreis van 3 nachten
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