Was in need of a safer place to stay during Hurricane Helene. Didn’t sleep at all, scared the roof that tore off was going to come through our window. Power went out, booked room for 2 nights because we wasn’t sure we was going to have a home to return to, we checked out the next morning in hopes that we can be refunded for 1 night, but no one was up front to take our room key back, we had to push it in between the chained up doors to the lobby. I am hoping something can be resolved about this, if someone can contact me.