I booked one week stay at Cinnamon lakeside in December of 2024. It was absolutely perfect in every way. Joshua at the reception was particularly just great in his service approach, and he was kind enough to also provide for me a room upgrade for which I am so grateful. I was so well received and looked after by all the staff at the hotel and even though it was close to Christmas and the hotel was exceptionally busy, the staff handled the crowds of guests and everything professionally and with a smile at all times. I had a really wonderful experience and I am already looking forward to returning a next time. Extra plus points for this hotel are: As a female solo traveller, you are received in a very professional way without the unnecessary chitchatting and sometimes overly friendly manner I have unfortunately encountered in other hotels on the island, so this is something I especially appreciated as I felt 100% relaxed. Other plus points are: the variety of restaurants and different seating areas. It is located on a lake and I enjoyed morning walks by the lakeside, bird watching and seeing quite a bit of wildlife and also activity on the lake. A garden manager particularly took me on a round to show me the wildlife and we spotted a monitor lizard, water snake, amongst other things. I also enjoyed the hotel’s hairdresser salon, which was so conveniently located, just take the elevator right down. Laundry service was also great.