Dallas/Addison Marriott Quorum by the Galleria

One of my favorite places to stay in North Dallas. The location is near shopping, tollway, and restaurants. It is also easy to get downtown. The staff are most helpful and the hotel is Way above average For cleanliness and comfort.

Poor check-in service. Irritated that the hotel tries to extract another $15 for parking but you don't find this out until you can't get into the parking garage. Workout room was way too small and crowded fro this size hotel. No equipment was available for me at 6:15 am which is likely prior to peak usage. Starbucks coffee bar only staffed with one person causing tremendous backlog and long line. Nice hotel but poor overall management.

The staff at the hotel was amazing Jozen greeted us and made us feel so welcome. Miles took care of us for Dinner where we had their Jumbo Shimp, it was so delicious. Then the chef gave us the most yummy dessert which we were able to take back to our room. All in all a great experience.

I settled into room 615 and then there was an issue with the restroom, so I had to get moved to another room. This was a little unpleasant to have to pack everything up and move two floors down.

This hotel had very good customer service. The room was quaint and clean. I had a great time there. The only complaint that I had is that the noise from the hallways were very loud. If they could noise proof just a little bit better they would get an A from me

Super friendly staff. The rooms were a bit dated and could use a renovation but the bed was really comfortable & the sheets were amazing. If you're traveling for business, this is a great place to stay. Walkable to a ton of food options. The one "negative" I have is that breakfast was NOT included with my room, even though I payed for the room option that included breakfast. I'd forego this option when booking and just pay at the property to save the extra $10 a night that Hotels.com is charging for the rate that includes breakfast.

Great atmosphere, and very welcoming!

There is a fee for everything. When I booked through hotels.com, the total price for 2 nights was $228.18. When we arrived at the hotel there was a $18 dollar per night fee to self park. Stated on hotels.com WIFI was included in room rate. When I logged on to WiFi, it stated there was a $16 dollar per night fee for WiFi. I called to front desk and they stated it would be removed when we checked out. Upon check out I was given a bill for $312.89. They charged for the WiFi, it took over 20 minutes of arguing to get the charge removed. The rooms were ok, nothing fancy and rather small. Overall I was not impressed. I have stayed at much nicer hotels with much better service for less money. The customer service we received was poor. We will probably choose a different place to stay next time.

Had to pay to park. Not mentioned in the advertisement.