2/10 – Matig
13 januari 2025
Extremely horrible experience never again.
I made a reservation for myself n it went under my wife's name on accident they told me I could fix the reservation n that it was gonna be accredited to her room instead of my own n there's nothing they would or could do to fix it so I could go into my own room to sleep. Then they told me that me n her can share her room instead which wouldn't work due to all the kids already there. They did not care at all did not try to fix the issue at all they told me I couldn't sit in the lobby to charge my phone to order a Lyft or Uber or even make a call for a ride home. So then I was asked to leave the lobby n get off there property since I wasn't a guest. As I start walking home in -14° weather I start loosing feeling in my hands n feet expecially w all the snow I was walking home in..the next thing I know here comes the police asking me to run my name y idk I wasn't doing nothing wrong,so I give them the info and waited for the Clarence as they cleared me the officer asked me if I needed a ride home so I took him up on his offer I was freezing and already distressed behind my experience with this hotel. They suck there rooms suck n they don't even offer u a cover to sleep with. They give u a fitted sheet and a loose sheet n that's it that's all. They also kicked my girlfriend out due to her autistic son steaming, they said he was a disturbance. So they made them leave the next day come check out.hes nonverbal autistic and has no control over that type of deal. That's way outta line
Latoya
Latoya, reis van 2 nachten
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