2/10 – Matig
9 juni 2023
This property had no wi fi in the rooms and even in the reception area it was barely working. They put me in a room far in the back where there was barely any service after I had said I needed wi fi to work while staying here. The bathroom had no toilet paper just a bucket with water. There was no water for a whole night and the following day. I wasn’t able to brush my teeth or shower not even wash my hands. This place is terrible I would never recommend anyone to stay here unless you want to live like an animal. The only nice thing was that the staff, they tried to accommodate me after I asked for a refund because I was leaving to another hotel. Only then did they give me a somewhat decent room with wi fi after I had already booked something else and refused to give me a refund for the following nights even after all of my complaints. Also the door knob was falling off and the shower knob as well. Would NEVER stay here again.
Kimberly
Kimberly, reis van 4 nachten
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