The Lexington Hotel, Autograph Collection

handige locatie voor meetings and dicht bij Grand Central Station

Great location, great service, clean/comfortable rooms!

Had a very lovely experience! Service was excellent despite it being Valentine’s Day. Would definitely book again.

Very nice, was handed wine when I walked in.

The bad review is mostly due to poor service by the hotel and hotels.com. I had a death in the family which slowed my arrival to this hotel and I gave them plenty of advance notice that I would be coming a day later than my original reservation was for. The hotel never answered hotels.com back supposedly. I never got a complete answer on that also when you see that there's a valet credit it's for a company called valet laundry that cleans your clothes it has nothing to do with valet parking which one would assume by looking at it. You'll find out that they charge $65 for that when you leave. Otherwise the rooms are tiny the windows are dirty the bathroom needs an update. For the price though you can't really complain it's a great area my question was about being penalized for not being able to use the first night since the reservation was prepaid. I would have thought an exception would have been made considering the circumstance. After speaking to the hotel they do not seem to care since it was booked through hotels.com.