4/10 – Redelijk
24 november 2024
Asked to check in early and was told we could for 25.00, I have never been asked to pay extra for early check in, but I agreed to it. I was accidentally charged 500.00 on credit card for incidentals. The employee caught it and called the manager. I was assured that it would be taken off( it was), but the 50.00 they put on credit card was not taken off after check out and I was assured it would be. I was told I would receive a receipt at check out. We ended up checking out early in the evening and not staying due to a family emergency. When I checked out and asked for a receipt I was told I would get it through the third party I booked through. Seventeen hours later I have received no receipt and a 50.00 charge for incidentals is still on my card. The young girl who checked us in was very nice and apologetic for accidentally charging us the 500.00 and it was taken off within 15 minutes. The hotel is nice and clean, but I’m just a little unsettled about not getting a receipt and having the charges on my card.
James
James, gezinsreis van 1 nacht
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