We were really looking forward to our stay here and the hotel delivered. Our room was gorgeous with a really gorgeous aesthetic that balanced Classic and modern design. Service was really nice and staff very friendly (especially Lauren at check in). We organised transfers through the hotel; and all of them turned up perfectly on time which really impressed me. My one criticism would be the Livingstone Room, it was marketed as a very high end restaurant, and the service was lovely indeed; but the food was quite mediocre and forgettable and many of the wines were unavailable. In addition, the vegetarian option was the same as what I ate the night before on the terrace which was disappointing. Nonetheless, the history and character of this hotel was exceptional and we had a truly lovely stay.