The location, balcony, and opportunity to meet fellow cruisers in the large open front room area and the huge balcony made this absolutely wonderful for us. This hotel definitely has the potential to be a 5 . It needs to be freshened up with paint, the kitchen has so much potential but way underused, and unfortunately as much as we love Stefano, all the guests actually helped each other including letting each other check in, showing them how to use things because Stefano wasn’t around a lot. It wouldn’t necessarily be a problem if they gave more instructions on how to do things and made it easier to get in by yourself, ie the code to the front door beforehand and a code to the entrance to the hotel on the first floor.