6/10
The location of the hotel is pretty nice if u like to eat. There are many restaurants nearby and there's a nice food court called new world which offers good food. Downside is its only open til 1730.
The service of royal hotel is pretty bad. People don't look at you when you enter the hotel, they don't greet and don't almost never offer to help. In other words, they do everything wrong that is expected of the hotel employees. The hotel also tried to rip visitors off for printing. They ask 1 euro for 1 printed page of which the quality was really bad.
Rooms are fair, bit old. Breakfast is so so. Milk is never cold...