2/10 – Matig
16 jul 2025
SEWAGE WATER IN TUB!!!
The first night I got in late 10:30pm and the bathtub drain had backed up and dry sewage was in the tub so not able to take a shower. In the morning there was 1” of backed up sewage water in tub and I told the front desk about it and asked to have it fixed so I couldn’t take a shower when I returned that night. I got back about 9:30 pm the second night and there was dried up sewage again in tub so no shower. In the morning there was 2” of sewage water in tub. I told the front desk about not being able to take a shower, showed the pictures and that I had asked to have it fixed the day before and it wasn’t fixed. I asked for a partial refund seeing that I slept in the room. He said he couldn’t because I booked through Expedia, which I didn’t, I booked through hotels.com, and he didn’t have a card on file to put a refund on. Although he did have a card on file for the $50 they hold when you check in. He said I had to go through Expedia to get a refund. I guess I’ll contact Hotels.com and see what becomes of it.
I might contact the local Health Department on Monday and let them know of unsanitary conditions.
I wouldn’t recommend this place.



Robert D
Robert D, reis van 2 nachten
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