6/10 – Goed
4 maart 2025
Mediocre visit
The stay was overall good however we went to check in at 3pm and our room wasnt ready so they gave us another room to which I asked "is this the same kind of room?"
The staff stated "yes the exact same". But i had ordered a suite and it was not a suite. So then we go back to the desk and are told no suites are ready, we would have to wait. So we waited almost 2 hours. I understand problems occur and am totally understandable but this was a medical trip, we had been at the hospital and had to go back to the hospital the next day and we just wanted to rest so this just proved to be frustrating especially as we are packing to leave an hour prior to discharge and the staff knock on our door to make sure we are leaving on time. We were denied our booked stay for 2 hours but then get rushed out? It was not our best stay.
Barbara
Barbara, reis van 1 nacht
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