La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria

First night, we were given the wrong rooms, that were not adjoined. The suite we received had an ants problem. And the whole hotel smelled like cigarettes and weed. One of the hotels elevators was also broken and didn’t work. The second night they tried to fix our rooms but they still could not find us adjoined rooms. Therefore, we only switched over one of our rooms and it had an AC issue at night. The rooms did not get cleaned the second night. The young man named Angel was confused the whole time and continued on to curse to himself as the original requests were not being filled and was overall confused as to what to do. He was also the only associate in the hotel the first night which is unacceptable.

The stay was ok. The description stated it was a non smoking hotel, however you could smell the nasty musty smell of cigarette smoke. It bothered my asthma all night. The air conditioner did not function well in the room I had. When i got in the room the air was at 73 the room temp was at 78. I turned the air down to 60 and in the morning at 9 when I got up the air fianlly reached 68. I was not pleased with this hotel and will not be staying there again.

i was in town to see family (my mom who is ill). didn't want to inconvenience any one so i may reservation, the room was very clean and comfortable but refrigerator was not cooling, i spoke to a young man, he said that, he will get someone to look at it the next day. he show up, moved some cords he said i will be back in an hour and didnt see him again..had to get a cooler to keep my food from spoiling, but other then that room was very clean😔

Because of Covid19, no breakfast, no pool, no fitness center, no coffee in the front.... The staff tried their best to keep me happy since I was stuck at a hotel while my husband had back surgery and I was not allowed at the hospital. Five nights, and they kept me in towels and coffee for the room. The room was clean and nicely appointed. The staff did what they could to keep me happy.

This hotel is very quiet but house keeps need to do a better job cleaning each time i stayed here the bathrooms was full of hair and didn’t seemed to be cleaned properly. The tables and counters in the room this time was not wiped down at all good thing I always keep Clorox travel wipes to wipe things down

The room was HUGE. Super clean and nice! Definitely would book again!

Awesome. Thank you.

Clean place nice service.

No fridge or microwave

The hotel is an older hotel building but other than that it was a pleasant stay.