6/10 – Goed
29 jul 2025
Amazing check in experience, but dirty room
Sorry, I forgot the lady's name on who checked us in, but absolutely loved how warm and kind she was. Very welcoming and just seemed to happy that we were there. Even tho we checked in after midnight she was still very nice. Id rate her the highest out of all my check ins with any hotels and Ive been to over 100s alone in the last 2 years, she would be my top 3 Id pick of whos customer service was above and beyond there isn't many like that left so please hire more like her! Im mainly leaving the review for her as shes worth it..
Now the room completely seperate situation, the AC was very noisy, rattling at times, shower head was loud, hair in the bedding, shower curtian, wall, shaving hair in the bathroom sink. Even though it was a non-smoking room, it reeked with smoke so bad that when I showed up the next morning to my daughters event she thought I had been smoking which was embarrassing smelling like an ashtray at my daughter's cheer competition. The door didnt really secure on the bottom as it seemed the frame didnt align straight but was thankfully able to securely twist the dead bolt with a little tug, and the latch at the top was ok. If i find the lady's name who checked us in on my paper, Ill update her name.
Sandra
Sandra, reis van 1 nacht
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