Best Western Cityplace Inn

The service was horrible. They had the pool closed there were homeless people outside the hotel the property would not ask them to leave. There was piles of garbage floating outside of my door I asked management to clean it three different times they never did. I would not go back to the hotel.

Air conditioning are lack thete of

It was ok. Too hot in room ugh. Pool closed

Very cheap motel feel..Sticky floors...roach running around. AC is very week, worn and stained sheets.

The grounds are extremely unkept with trash piled in common areas. Not bagged trashed, litter. We had a jacuzzi room and had to clean hair out of the spa. Our room also has had a broken and hanging smoke detector. When heading to bed, there was a old rose stem shoved into the mattress. The room has 2 air conditioners that cooled extremely slowly. Because of COVID, continental breakfast is served in individual paper sacks (which is not a problem at all) but is of extremely poor pre-selection. We were given a blueberry nutra-grain bar, a coffee cake type slice with orange and chocolate, and a bottle of water. We will never return.

The good: bed was very comfortable, housekeeping staff was great, fridge and microwave, free WiFi, reasonable rates. The bad: parking lot is horribly designed, shower temperature was constantly fluctuating, WiFi forced login multiple times per day, extremely shady characters at this location, people coming and going at all hours of the night. If you are staying for a few nights it’s fine, I was waiting for my new apartment to open up and had to vacate my old one so I was there for almost a week and a half. Would not recommend for that length of time.

Decent

The refrigerator doesn't work.. the shower head sprays water everywhere.. signs of water damage in the room.. I wouldn't stay here again by choice..

Toilet was clogged upon arrival called front desk for plunger at 7pm had to wait until 1230 am to get one and it broke. Toilet never came unclogged. The room was very hot and the remote control didn’t work. In order to change channel or volume we had to get up and change it. The jacuzzi was nice but had to use only cold water to cool off. We checked out at 1am.

System was down during check-in so I had to wait about 20 minutes before being able to get my room. The room and bathroom were fairly decent and clean. The only thing that was concerning was a needle cap found on the floor by the bed.