2/10 – Matig
3 jun 2025
Baltimore, No Baltiless.
The whole experience was terrible.
Staff were inept.
Breakfast limited and cold.
Staff unable to remember the simplest of instructions.
The guest adjacent made so much noise, that I couldn't sleep during the hotel's explicit "quiet time" 10pn - 2am.
Had to call the hotel staff who couldn't stop the television until 6am!
Sheets made you itch, and the rooms unclean. Evidence: the back of the tv was caked with dust. Poor interaction with staff. When i asked for money back, they informed me I had to claim from expedia. Even when the finally agreed to order a taxi (they agreed to pay), when the taxi arrived, the receptionist reneged on her offer, stating that the management wouldn't pay, and she couldn't pay, because the management wouldn't reimburse her. This was "the last straw".
No sleep, cold breakfast, duplicitous staff, SMH.
how do I get my money back!!
My advice to anyone who is about to book....RUN!!!
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