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4-sterrenhotel in Beverly Hills met een restaurant en een bar/lounge
First time for me and all done by smartphone. It’s next gen hotel. I had to check in via…
7 sep. 2021
I booked a superior room but I was downgraded to a much smaller room as shown in the the…
2 sep. 2021
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel, veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel en beddengoed en handdoeken worden op minimaal 60 °C gewassen.
Gasten kunnen gebruikmaken van persoonlijke beschermingsmiddelen, zoals mondkapjes.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen en gasten ontvangen ontsmettende handgel.
Het beleid van deze accommodatie staat bepaalde reserveringen voor groepsevenementen of groepsfeesten, waaronder vrijgezellenfeesten, niet toe.
Alleen geregistreerde hotelgasten worden in de kamers toegelaten.
Deze accommodatie heeft geen lift.
Voor de veiligheid van gasten is deze accommodatie voorzien van een koolmonoxidemelder, een brandblusser, een rookmelder en een EHBO-doos.
De naam op de creditcard die bij check-in wordt gebruikt om bijkomende kosten te dekken, dient overeen te komen met de naam voor de hotelkamerreservering.
Deze accommodatie aanvaardt Visa, Mastercard en American Express. Contante betalingen zijn niet toegestaan.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
The room was fun and incredibly well located. We were told we could spend the$30 hotel fee at the bar or for breakfast which you can't, we were told the parking attendant would be available as of 7 am and no one comes in till 9.. if you need your car before 9 you need to make arrangements! There was no phone number to call that i could find.. the combat is 24 hours a day feature was just a series of q&a.. couldn't figure out the tv.. the shower curtain is fairly yucky.. we just accommodated and made do but after a similar experience in Boston we'll be pushing on Sonder next time
Tracy, Reis van 2 nachten, 30 aug. 2021
Reis van 2 nachten, 28 aug. 2021
The hotel is very very small and there were some basic amenities that weren’t provided. For example, they have a very small tv in the room and it doesn’t even have basic cable. They have a chrome cast and they invite us to stream from our phone or laptops. The restroom is basically made out of concrete and you can hear everything in the room next door. And the valet parking which you pay $30 for is only available from 11am to 11pm. Checkout was at 11am so when we checked out at 8:30am we had to lug all of our luggage to the parking garage across the street and hunt for our cars. It was completely not worth the price for the hotel or the valet.
Adriana, Reis van 1 nacht, 21 aug. 2021
It was a great place. Very clean & comfy.
Abraham, Reis van 1 nacht, 18 aug. 2021
Overall experience was extremely poor. There is no service at the front desk to help you check in and nobody knows what anybody else is doing I will not be going back there
Katie, Reis met vrienden van 1 nacht, 18 aug. 2021
Very small room and not at all as pictured. Clogged drains and not even body wash. Overall not great. Can’t recommend
Dan, Reis van 1 nacht, 10 aug. 2021
The location was perfect and very affordable. The lobby and hallways are decorated in a fun Hollywood vibe. The rooms while eclectic felt outdated, a bit dingy.
Shriti, Reis met vrienden van 3 nachten, 9 aug. 2021
The Sonder Cresent is located centrally in Beverly Hills giving convenient access to many of LA's highlights. The building is old but reasonably renovated. The staff is nice. And if nothing goes wrong you'll have a nice stay there. But in our four day stay plenty of things went wrong. These included: * The wifi was underprovisioned so that at busy times of the day we couldn't connect our devices. * Chromecast devices are provided on TVs in each room, but you have access to everybody else's Chromecast once you connect to the network. * Valet parking is a mess. You have to pay the valet company separately for the parking. The valets are only out between about 11am and 11pm, so if you want your car at other times you have to find the hotel desk attendant who may or may not be around. And the valet forgot that I prepaid my parking with him, so he knocked on my hotel room door at 11pm asking for payment. He politely left when I reminded him that I had prepaid, but I didn't appreciate being woken up for nothing like that. * Even though we indicated that we'd have our 2 kids with us in our room at reservation time, there was no extra bedding in the room when we arrived. We had to remind the desk attended 3 times before we finally got sheets for them. * The online support chat is only marginally useful. They wouldn't take responsibility for problems, and offered to send in tickets for real-time problems that needed a solution. * Our room lacked a mechanical door latch
DAVID, Gezinsreis van 4 nachten, 24 jul. 2021
It was great but difficult to “sign up” to app prior to trip, so took a long time to get checked in. Person in front of me had exact same issue. Great hotel, need to improve initial sign up experience!
William, Zakenreis van 2 nachten, 21 jul. 2021
The location is amazing. Walking distance to the park, city hall, and Rodeo Dr shopping. The room was tiny but cute. We stayed 5 days and there were no housekeeping. If we needed shampoo/soap (only 1 bottle was provided), or towels, we asked the front desk. They were helpful in providing these items The high tech check-in was awful. I was not allowed to enter my room for which I already paid in full until I complete their on-line profile. The person at the front desk confirmed that we have a reservation and that we paid in full, but could not have the room until we complete on-line profile
Suranamaya, Zakenreis van 4 nachten, 26 jun. 2021