6/10 – Goed
28 december 2024
I have stayed here previously and this was the worst experience.
The rooms are out dated, the first 2 nights it took almost 45 minutes to get hot water to our room - not to mention we had to have some unclogged the toilet 3x from soap being lodged in the pipe. The hotel was freezing cold - the staff was in coats and had space heaters everywhere.
My grandma who stayed also moved rooms FIVE times in 24 hours. Thermostat falling off wall , door doesn’t lock, put in the wrong room - then the Christmas Day water issue.
This was overall embarrassing as I brought my family from a good experience from the summer.
Christmas Day we were told our floor did not have water and we had to move which took an hour out of our day missing our lunch reservations.
The front desk staff was friendly and took care of us with a small credit. And free breakfast credits.
Hidden Fee / parking was never told self parking was $13 a day.
Bar staff was AMAZING made up for a not so great experience.
Taylor
Taylor, gezinsreis van 4 nachten
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