6/10 Good
Jan 9, 2025
Such a disappointment.
Sigh. I was disappointed and I usually have no problems at this location. My room that I desired was occupied, so the site overbooked my room type, they found me a similar room but was not clran and i had to wait over an hour to finally get the room and of course get it cleaned. I was on the 3rd floor room 324. The room was not nasty but could tell the cleaning was rushed. They didn't replace all the sheets and towels were dingy, no wash clothes were placed in the room. The floor smell like smoke and mildew and the stinch in the room was worse; luckily I bought candles, disinfectant spray and wipes, towel and wash clothe. The upside, it was quiet. I made the best of it and was able to work and relax in peace. Oh and the woman at the front desk; Sherell was so sweet and apologetic about the room mix up. Overall though, I won't be booking at this location ever again.
Chloe
Chloe, 3-night trip
Verified Hotels.com guest review