Millennium Times Square New York

Very kind and helpful staff! But the rooms to old and to dusty. My room was also very cold. People make it clean as good as possible, but the carpet is just to old.

Our stay was amazing the staff was wonderful the rooms for so clean

The hotel is “ beat”. We’ve stayed there annually for six years and it’s gone downhill each year. The refrigerator and coffee maker had both been removed and not replaced. The location is great but other than that....

The staff was very friendly and helpful, the location was easy to navigate. The room however was not very clean. Dirty carpets and you could tell the bathroom floor wasn't very clean. The bed was quite hard and terrible flat pillows. The worst thing though, was the fact that they had no coffee in the room, nor did they have complimentary coffee anywhere in the hotel. Granted, there is Starbucks next door, but if you're wanting just a cup of black coffee when you get out of bed, you're out of luck! No microwave, just the very miminimum of anything complimentary. Wouldn't stay here again. Decent price in comparison to other hotels nearby but just not worth it. I have never ever stayed in a hotel that doesn't have coffee. Crazy.....

Great location, but hotel is VERY TIRED - holes in carpet, even a hole in sheet on bed We were cold so put the blanket on bed but it was not cleanThe first room we were allocated had a bad smell of smoking, even though it is a no smoking hotel Staff were helpful in moving us.