Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Memphis hotel with outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Exterior
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
LCD TV, pay movies
Fridge, coffee/tea maker

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Self parking
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $129
includes taxes & fees
$107 per night
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Microwave
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Kitchen, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Ceiling fan
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Shelby Farms Park - 4 min drive - 3.3 km
  • Baptist Memorial Hospital-Memphis - 5 min drive - 5.3 km
  • Memphis Botanic Garden - 7 min drive - 6.7 km
  • University of Memphis - 8 min drive - 7.5 km
  • Shelby Farms Visitor Center - 9 min drive - 7.7 km

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 20 min drive
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Central BBQ - ‬7 min walk
  • ‪Bog & Barley - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hampton Inn & Suites Memphis East Germantown Area puts you within a 15-minute drive of University of Memphis and Wolfchase Galleria. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

Hotel size

  • 130 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (USD 4.49 per day)
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle within 5 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Traveling with children

  • Free local shuttle

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Self parking costs USD 4.49 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area offer free cancellation for a full refund?
Yes, Hampton Inn & Suites Memphis East Germantown Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn & Suites Memphis East Germantown Area?
Yes, there's an outdoor pool.
Are pets allowed at Hampton Inn & Suites Memphis East Germantown Area?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn & Suites Memphis East Germantown Area?
Yes. Self parking costs USD 4.49 per day.
What are the check-in and check-out times at Hampton Inn & Suites Memphis East Germantown Area?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn & Suites Memphis East Germantown Area and nearby?
Hampton Inn & Suites Memphis East Germantown Area has an outdoor pool and a fitness center.
What's the area around Hampton Inn & Suites Memphis East Germantown Area like?
Hampton Inn & Suites Memphis East Germantown Area is located a short 17-minute walk from Lichterman Nature Center.

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Tim, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Arrived with a cat expecting $50/night pet fee as posted in the hotel fees but was told the fee was $75. The hotel website is to be updated. The room was well-appointed and comfortable. The rating of 4 is because the carpet in front and to one side of both AC units was soaking wet. We’d definitely stay here again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricia, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Experience
The room wasn’t cleaned properly. The bathroom was full of other people’s hair. No one ever came to give us new towels or trash bags so we had to go down and ask. Then to top it off our car got broken into in their parking lot at 1pm in the afternoon. This hotel has security and gates to enter and exit. The front desk said we’d get a refund for the night we didn’t stay and the $100 hold we’d get back so we’ll see if that actually happens or we’ll just have to end up calling and getting it returned.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

Not such a convenience after all
We arrived and even though we had a confirmation number with a copy of the confirmation shown, we were told that we did NOT have a reservation! We did not get the suite I booked and had to take a lesser type room AND had to pay even more for it. I was having surgery very early the next morning and we live about 3 hours from the hospital so that is why we chose to stay at the hotel. I think next time we will just get up early and drive. Very dissatisfied
Barbara and Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rodney, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Clean and comfortable
Room was clean. Bed was comfortable. Location was convenient. Did not like you that you pay for parking.
Robin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacque, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tim, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The room and property were clean and comfortable. Last several times we have been there, the breakfast buffet has slowly gotten smaller with less choices, but still good. The room was lacking small items, like a clock, cups, and non-working shades. ( they're remote controlled). The only problem I really had was the lack of water pressure for the shower.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and quiet
Clean and quiet
Luke, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No coffee cups in room. No shower curtain in bathroom. Floor no vacuumed. Pubic hair in tub. Limited breakfast items
Tim, 2-night trip
Verified Hotels.com guest review

2/10 Poor

A different experience
When we got into our room the shower was full of pubic hair and the towels had been used. The lady at the was really nice she switched our room and the room she switched us didn’t have a microwave so I had to go downstairs to warm up food.
Jamilah, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I liked the neighborhood very much. The gentleman that finally came out when I arrived I think was the manager. He was very short with me. Not welcoming at all. The young lady that was at the desk at check out was very friendly and helpful. My room was quite a ways from the elevator so moving in and out of my room was cumbersome. The breakfast and staff that prepared it was great
Nancy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and Friendly
The place was clean and the staff was friendly, the lady in charge of the breakfast was friendly and she go and ask everyone if we were ok and if we need something, before she closes the breakfast area she lets everyone know so you can go and get more if you want to.
NORA, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Property as fine. Lots of security guards around.
David, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

The staff was absolutely fabulous from start to finish. Great hotel to stay in and would come back. The kindness of the team was greatly appreciated.
Gail, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Two things could have made it better. 1. I reserved a room with a king bed. I received a call from the hotel saying that my choice wasn’t available and they wanted to switch me to a room with two queen beds. I said “No”. I prepaid for the room and that is what I wanted. 2. I’m a Hilton Honors member. Somehow that didn’t carry across. I asked the person at the desk to add it when I checked in. They didn’t.
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lauren, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super clean, some of the front desk staff acted like we were an inconvenience when we needed things for the room.
Patrick, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Rachelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great breakfast and has a security guard in the parking lot.
Cynthia, 2-night trip
Verified Expedia guest review

6/10 Good

Destinee, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The property is located in a good area of the city. However, the property itself is poorly managed, poorly cleaned, and poorly ventilated. The halls were warm and humid, which is weird to feel as though you’re walking through misty clouds. It’s a nasty feeling. The room was haphazardly cleaned: greasy countertops, unkempt carpet, sticky furniture, and traces of black & tan smudges in the shower. I was disgusted! The elevator door will CLOSE ON YOU in 2 seconds flat!! Someone has to stand in the doorway of the elevator and push the door back just for it not to take you out!!! Management at check in (around 3:00 pm) was polite yet unhelpful. Management later that night (a tall black man) was also polite while being much more helpful. In all I would NOT recommend this hotel to anyone! Not even an enemy!!!
Kellye, 1-night family trip
Verified Expedia guest review

General property information

Travelers Say
"Pleasant staff, clean facilities, good location in a nice neighbourhood."
Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM