6/10 – Goed
17 mei 2025
Comfortable but lacking some details
We booked the One Bedroom King Suite with a soaker tub. Check-in was fast and friendly. The room was spotless, spacious, and the bed incredibly comfortable—some of the best sleep I've had in a while. The property, built in the 1980s, has charming character with fountains, greenery, and a helpful 24-hour pantry. Parking was easy, and we appreciated the fridge and wet bar. The pool area was relaxing with comfy loungers.
That said, the age of the property does show. Elevator upgrades are underway, but several in our wing were still out of service, causing long walks. Our soaker tub was missing a plug, which took maintenance two hours to resolve. A/C was weak and inconsistent—wouldn’t want to stay in summer. Lighting was overly complicated, and some switches disabled outlets, so my phone didn’t charge overnight. Only one ice machine on our floor, far from our room.
Breakfast buffet was hot and tasty, but the door attendant was unfriendly. Disappointed the 4th floor restaurant was closed despite being listed online—Azul Clubhouse lacked atmosphere. Evening "happy hour receiption "drinks were terrible, and one server ignored us completely, though another kindly stepped in. The dinner food was delicious and enjoyed it thoroughly
Despite the issues, it’s a comfortable stay with potential. With stronger attention to detail and service, this property could really shine. I hope that things are tightened up and the true potential comes in.
Brent
Brent, reis van 2 nachten
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