We booked our stay after speaking with the front desk staff to confirm late checkout would be available until 1pm, needed for an event in the area. Upon arrival, we were only offered a late checkout of noon for an extra $25 fee. After a complaint, they were able to extend it to 12:30, but still frustrated by the rush this put us in. Overall, room was quiet and clean. The outlet in our room was falling out of the wall, but otherwise no major faults. Breakfast was standard offerings.