2/10 – Matig
27 januari 2025
No we were not happy at all with our stay. We arrived at 4:30 p.m. to check in and they had given my room to someone else. The front office clerk was very apologetic and tried to find a room for us, she found one. We went to the room put our things in it. A few minutes later we realized someone was in the restroom. The room was occupied by another guest. Since we had a lot of family in the motel we were able to stay in a room with some of them. Later that night they found a room for us but I was told I had to repay for the new room and they were not going to honor our reservations. This was told to me that the Mgr. Liz Cantu had told the receptionist. the next morning spoke to the owner and he told me that should of not have happen to us they should had honored the reservations, that's why I will never again use this Motel 6 and I will let my friends and family know of our experience. One more thing trying to get a number to Hotels.com in impossible.
Ruben
Ruben, gezinsreis van 1 nacht
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