2/10 – Matig
22 november 2024
Worst hotel from hell
While aloud to checkin in early, there was no heat in room during cold weather for two days even after telling front desk. Do not disturb tag doesn’t mean a thing because they still enter the room. Breakfast is a joke because it’s from 7am until it runs out and it runs out on the first pot because of the shady/ghetto people renting and the food substance is a dry out old discounted wrapped pastry like if it was bought from the discount outlet expired! The advertised security deposit $50.00 to hold in credit card is a lie it’s $60.00 they say cash deposit because of the type of people they rent too! If you don’t have cash they say the deposit is increased to cover their fee of having an atm for convinience. I requested to check out after seeing a rat running in the hallway and seeing roaches and not be charged for the remaining night after no heat no breakfast rodents insects etc and they said there are no refunds they charge up from in full. All they say including owner is “I’m sorry”.
LETICIA
LETICIA, zakenreis van 4 nachten
Geverifieerde gastenbeoordeling van Hotels.com