Hilton Garden Inn Columbus/Dublin

The bead was ok. The bathroom fan sounded really clunky when it was on. Everything else was great!

The pool was freezing and the spa was broken. We stayed at this hotel so we could swim and also sit in the hot tub. Hugely disappointed to read later that this has been an issue for months!!!

Everything was great.

It seems to be a bit run down, the beds were not very comfortable. On Saturday night we got woken up by the fire alarm and had to evacuate at 2 am. There was a gas leak in the kitchen. No one from the hotel management was there to tell us anything about what was going on the firemen told us we could go back in but we all had questions as to what had happened and were just told a gas leak in the kitchen. Then the next morning since the kitchen was closed they had yogurt, cold cereals and fruit but were charging $9 instead of offering us FREE breakfast for the inconvenience. When we checked out no apology for what happened.

We booked this hotel based on the indoor pool. I actually had a reservation somewhere else and found out the pool was being renovated, losing $209. My daughter wanted nothing more than to be able to swim and when we got to the pool, although the area was clean, the water was too cold to even step in. She was very upset and I was upset for her. Every single other hotel we have ever been to with an indoor pool, it has been heated as I thought was part of the point. I requested a wake up call for the following morning that I never got. There was a fire alarm in the middle of the night. While I know the fire alarm was no fault to the employees there was absolutely no communication to the guests as to what was actually going on or when the building was safe to return to. The spikot in the bathtub I thought would fall off and the bathtub plug didn’t seal right so either it wouldn’t hold water or it wouldnt release it. The beds, however, were very comfortable. The staff was nice and friendly; however extremely unhelpful in an emergency situation. I had an extremely upset and scared 6 yr old who only wanted to have a mini vacation with just her mommy to have to deal with all of this. It was very disheartening and we will not be returning.

Very clean, quiet, safe and comfortable. I didn’t attend the breakfast because I had training in the meeting room so we were served a hot breakfast plus a lunch that went above and beyond. No complaints but for the size of the bathroom the vanity is a little small. I just rolled the ottoman in for extra storage space. Worked perfect!!

Waited to check in for 10 minutes. No one around, no one answering the phone. Finally a surly Deana showed up and only uttered "Last Name?" Those were the only words she spoke. She was also there when I checked out and asked for a receipt. This time she didn't speak at all. Why do they put someone like this on reception?

Everyone was friendly and went out of their way to make our stay a very special one.

Was given the worst room I'm sure because I didn't book direct. Was next to the ice machine, pool and noisy ac unit. Bed was like a stone slab. Everything was clean.

Loved the hotel. Definitely will be back.