2/10 – Matig
12 jul 2025
Complete Disaster
Do NOT stay here. I was hoping and under the impression that this location would hold up the Hilton name . I have stayed at multiple home 2 suites and experienced such a horrible stay. I had 3 rooms. All of which smelled of smoke upon entering. One of the rooms had to be changed because of no AC and dirty bed sheets and sticky floors.
The toilet was clogged and had to call maintenance in the other room as well as the door having to be SHOVED open after using key card.
The third room shower had no water pressure and the shower was dirty.
If all of that wasn’t enough the property over charged the price per room even though I booked through hotels.com and then claimed they couldn’t print me a breakdown of costs. I have contacted hotels.com and expect a refund. The manager didn’t even come outside. The people at the desk wouldn’t constantly go in the back and hide.
To top it all off the breakfast is TRASH. Spongy and watery egg omelets with dry sausage. Barely any selection of bread . They had a container of cheese slices that seemed like they had been sitting there for days. It was early in the morning and they ran out of creamer and when we asked the lady said they ran out . She also ran out of all the fruit which to begin with was next to nothing.
The lady behind in charge of that area clearly didn’t want to be there . They had a huge trash can parked right next to the tables where we were eating and there were flies all around .
I will never ever go there again .
Shaista
Shaista, gezinsreis van 1 nacht
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