2/10 – Matig
16 jul 2025
Dont book here. They have secret hidden fees.
I booked and paid for my reservation 2 rooms for 1 night to accommodate my family. Only to get there and find out that because im a local resident my deposit was 3x the amount for those coming in from out of town. I had no idea this was a thing and that hotels could actually do that. There's no info about this charge anywhere on their app or the app i booked with. I get to the hotel and they hit me with this additonal $300 deposit fee. I didnt have the money as this year had been a tough time for my family and I. Because its been a rough year i came across a little extra money and took them to the movies and wanted to give them some extra relaxtion that's different from being home because i live in a rough neighborhood. Anyways the clerk who was a nice lady told me that yes i would have to pay the deposit. I said i had no clue of this additional charge and if i can't stay without the deposit fee can i get a refund. This lady looked me in my face and said no, my manager doesn't give refunds. And i just left defeated..So that was me losing $300 all because i couldn't pay a fee that i didn't know about until i went to check in.. The most disappointing part of it all my family's faces as i walked to the car.
Seidel
Seidel, gezinsreis van 1 nacht
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