All of the staff members, room attendants, front desk attendants, breakfast attendants were the absolute best. They were the only enjoyable aspect of the stay at this hotel. The TV did not work; the Air Conditioner did not work; the bathroom sink only produced a "trickle" of water on both hot and cold. I called to notify the desk about the TV around 10:00 PM and spoke to the very polite desk clerk. She indicated that she was the ONLY person working at that hour; did not know about TV's but would be willing to "take a look". I declined her offer for not wanting to call the only person at the front desk away from their duties related to guests checking in, answering the phone, etc. At checkout the following day I requested a call from the manager so I could present this information to that "responsible" person. I was told that they would not be in until 12:00 noon. At 2:21 PM I received a call telling me that the TV had been fixed and apologized for the inconvenience. I asked if they were the manager. No. She was the front desk clerk. I again requested that a manager do the courtesy of giving me a call so I could present the information about the room condition. Now, it's 5:30 PM and no manager has had the courtesy to return my call. I would like to extend my appreciation to Mercy-the breakfast attendant and Marcos-the check-out clerk for their professionalism, courtesy and cordiality. The absolute failure of the manager should not reflect badly on these individuals.