2/10 – Matig
7 januari 2025
ROACH HOTEL
Shame on everybody in housekeeping and marketing! This place is disgusting and the photos are misleading. I pre-paid for my room through Hotels.com and still had to pay an additional deposit when I arrived. As soon as I walked into the 5th floor 2 room suite, I detected a weird odor that smelled like syrup. When I turned the lights on DOZEN OF ROACHES began to scatter away. A few were bold enough to stand their ground (like the one in the photo). After the initial shock of seeing the roaches, the dired up white stains on the beddding and sticky countertops, I immediately returned to the front desk and demanded that my deposit I was charged be refunded as well as the cost of the room. The clerk refunded the cost of the room but Hotels.com gave me the hardest time refunding me for the room.
Anthony
Anthony, zakenreis van 1 nacht
Geverifieerde gastenbeoordeling van Hotels.com