City Club Hotel

The room was nice and clean. The internet is not as good as they say. Stayed 5 nights and the internet was out for hours 3 times. Breakfast, bar and the gym is not part of the hotel. Bar and breakfast is next door and the gym further in the block. This was not what i expected.

Zeer goed gelegen kort bij 5th en 6th avenue . Bed prima.Vriendelijk en behulpzaam aan het onthaal. Geen nachtlawaai.

The place literally just isnt clean. Trash on the floor from previous guest, wet beds from previous guests. Dry soap in shower from previous guest, its like they dont clean it at all and when you complain they say they'll get on it but dont. Dont stay at this hotel especially not during the pandemic.

We were assigned room 703, a nice room 2 double beds and 1 chaise, unpacked ate & sat around for 3 hours until my husband noticed a mouse. We called concierge who came and asked us to move to another room. Our three children were sad that they had to move but I figured we would get something similar or perhaps better for our troubles. The room we were moved to (room 603) was smaller, had an awkward bathroom area but more importantly had rings and smudges on the furniture. My family and I had coronavirus in March...This was August 28th, I work as a nurse and at minimum with COVID, I was expecting a meticulously cleaned room. I reported the smudges and asked for cleaning wipes when I suddenly remembered that I was vacationing at what was supposed to be a 4-star hotel. It was around 10:00 pm and I was informed that there was NO HOUSEKEEPING. I asked for another room despite the fact that I had laid 2 suitcases and 2 big bags down. We were told of another room (can’t remember room#). It was 3/5 the size of the first room— significantly smaller, wreaked of cigarettes even though the rooms were supposed to be non-smoking. My husband had to request bedding for my 13 year old which was just handed to us. As we mulled over our options in this tiny room, I went to the dirty bathroom and decided that we did not leave our clean home for this motel experience. We booked through the app Hotel Tonight for Hotel Hendricks and had to cover the charge of two rooms which ended up costing more.

Would have liked all the employees to be wearing masks

It was a beautiful room. But there was water damage on the floor from the shower. Hotel management is suppose to be giving me a 20% discount for my entire stay.

Amazing service! Must Book !

M king mattress had divots in it which they tried to cover with a pillow top. Housekeeping never vacuumed my room or wiped down the table in my room. Most of the reception people are nice but there is one woman who comes off pretty snippy. I know she can be nice but it is REALLY off putting especially when everyone else is so nice (actually her boss is kind of a jerk too). It is a nice hotel especially for the price but they need to get it together a little more. Gorgeous marble bathrooms!

Wasn’t the best service but was a good space. Elevator was scary

Thrown smelled of cigarettes and the reception charged me double the amount that was required to be charged and I am unable to receive my refund until after 3-5 business days