Divi Dutch Village Beach Resort

Ons appartement was erg ruim en was voorzien van alle gemakken. Van grote koelkast, airco's tot vaatwasser, het was er allemaal. Heerlijk kunnen relaxen alsof we thuis waren, maar dan met de zee en het zwembad voor de deur. Erg geslaagde vakantie en zeker aan te raden!

Prima gelegen aan het strand. Kamer klein, geen stoelen en slecht bed

Terrible. While the COVID measures are simple and easy to follow, they did not tell me that I had to check in at another sister property. That was a 20 min walk one way and that didnt help that it was high noon. Then the room key didnt work so had to walk that one twice while apparently isolating. Then the ice drama. No ice machines were working so had to rely on the ice maker built in the fridge in the room. This never worked. Called for ice to be room serviced, this wasn’t possible so spent the first 24 hrs with no ice for my drinks. The next morning they came to ‘look’ at the ice maker ( thats exactly what they did) and then said its fixed and lets give it time to work. Well a few hours later there was no ice still and I rang them up again. This time the operator had the gall to tell me that it was my fault since I wasnt in the room for engineering to follow up on the ice maker. Like thats the reason one pays 300 usd a night to facilitate their broken furnishings. Asked for the manager to call me and he/she never did. they did bring me a bucket of ice on the second day but since my freezer wouldnt freeze it quickly melted. In summary I paid for 4 days of vacation and spent everyday talking/explaining/begging for some ice. Warm beers and drinks the whole period.

We stayed one week at the Divi Dutch and we’re glad for the break. Overall the room itself was comfortable but I hate that we were placed on the third floor with no elevators. We requested a first floor and never received it because the other rooms were unavailable because they had not been sanitized. The rooms are large, newly renovated and fully stocked with pots and pans for those who want to cook while on vacation. The toilet and shower had their issues. Toilet way too close to the wall and shower missing a door so every time you shower the floor gets wet. They have a golf cart shuttle service that takes you to the beach and golf areas and restaurants. We ate at Mulligans once for breakfast and dinner and we enjoyed it. Same with Pure Beach at a sister resort twice. What I did not like was the lack of a sense of security in the property as it was right on the road and people off the road can come and use the pools which I think they did. Also a lot of traffic noise which woke the baby a few times engines and bikes revving. The concrete and potholes on the property need to be addressed. I would stay here again only if I could be guaranteed a room farther from the road, beachfront and first floor. It is a timeshare resort mainly and I assume they rent the available rooms but I did not feel it was a good bargain for what I paid.

My suite was right at the pool and beach. It was also nice to have a grilling unit to use as well.

Amazing white beach, amazing emerald water, great service, wonderful environment, feels like you are in heaven. Expensive food all over the island.

Loved that it was right by the beach and my hotel room had a beautiful pool out the back. Overall the grounds could’ve been more clean. There was construction taking place in some parts but it wasn’t squared off or anything. The beach bar’s drinks were good and the food was OK. The best food was the breakfast at the one of the restaurants, I forgot. The brunch restaurant was good.

I know I travelled during a pandemic, but the hotel was under construction. We stayed on the beach and it interrupted our view and access to the beach. We weren’t notified, when booking, nor when checking in, that this was happening. But since we already had gone grocery shopping, and unpacked, we stayed in our room. Our last night, we missed our flight, went back to Divi, instead of accommodating us or giving us a discount for one night, after we endured a week of construction, they tried to charge us a full nights stay. Even stating that Divi Dutch was more expensive that Divi Golf, though we had no concierge or staff at our hotel we had to drive to Divi golf to get towels, to speak to someone, they even even had a grill which we didn’t have on our side. We stayed somewhere else the last night. The only good thing was the room was nice, though the bathroom shower needed some updating.

The property is going through major renovations right now and it is pretty empty due to Covid-19. However, the area where our room was located was very nice. We had a great pool in front of our terrace and the beach was just steps away. Our room was beautiful, clean, spacious, renovated and had everything we needed. We were there to relax and enjoy sun and swimming so we really loved our stay at Divi Dutch.

In Aruba you have Low Rising Hotels, which this hotel was, has less guest; great for Covid 19. But information at this Hotel was not supplied and the staff was great but they never had the right info to give out to us about what was closed and when. Even the front desk gave us misinformation. We found the best info on line from other visitor to the island. We did have the ocean-beach to your self a lot of the time due to construction at the Hotel premises.