The Mosaic Hotel - Beverly Hills

I loved this cute boutique hotel. Clean, decent food, great locations. Parking just costs a lot extra which is annoying, but overall it was great. only other thing was - the day i was checking out, someone from downstairs called right after i ordered my breakfast and asked for all my credit card details and later that day i had fraud activity on my card. i called and told the manager and they said it was someone from outside calling in (which seemed weird because they confirmed my breakfast order), but i would be careful of anyone calling up asking for your credit card numbers. go down in person.

$42 for mandatory overnight valet parking? Come on!

Overall good stay PROs Comfortable bed Clean bathroom Safe area CONs: No Parking Carpets dirty Can’t close window shades

Tiny room. Very old and lumpy pillows. All four pillows on the bed should have been thrown out and replaced. Bed was uncomfortable and tilting to one side. Didn't complain because I only stayed one night but for close to $400 ( which includes mandatory resort fee and $45 valet) not worth it. Location was very nice and service was good. Probably won't stay there again unless there was major renovations.

The hotel charges a $20 convenience fee which includes coffee (nespresso) in the room. I noticed when we checked in that our floor had cookie crumbs all around the desk. The next morning I went to make a nespresso and the capsules were used. The carpet had huge stains on it by our front door, as well. At check out I let the desk person know I wasn’t satisfied and definitely did not feel I should be charged this $20 fee which supposedly includes the coffee in the room. The person said they’d let the manager know. I asked to be contacted but did not receive a call or email. At check in I filled out a form with all my contact details.