My visit was not very pleasant. Please help update the rooms better. The walls are dirty, carpet needs replacing, the smell is horrible, Murphy beds, customer service hours are not accessible 11am - 7pm. Kitchen is not clean and pest problems as well. I reserved a non-smoking room and yet, the room smells like a smoking room the entire time I stay. I informed the receptionist and she was not very professional about it either. All she did was went to the room and sprayed it with some air freshener. I was planning to leave the next day, but found out that there's no refund if I stay less than the purchased period of stay. Returning customers are the keys to your success. You might not care, but you will loose some good customers. I will not be returning as one of your future customers. Your place is not family oriented and needs some major updates. Wish I can get my refund back...that would be nice.