8/10 – Zeer goed
26 jul 2025
Couples getaway
This property was truly beautiful. My husband and I moved here for a couple nights before heading up north.
The check-in experience was quick and efficient, and our room was very comfortable. The property is very well taken care of and impeccably clean. The gentleman who helped with our bags up to our room was very friendly and nice to talk to, and we had a wonderful service out at the pool. Our only challenge that we had was the valet service. It was a little discombobulated when checking in and then the day that we were leaving, we found it impossible to get help with our bags from our room down to our lobby. my husband sat on the phone for quite a while, waiting for his call to be taken, so we ended up making the decision to lug all of our luggage down to our car ourselves. Definitely understand that places get busy and didn’t mind waiting but for an upscale property like that for us to wait on hold for I believe 15-20 minutes, was a little frustrating. We were actually checking out well before the designated checkout time. And the amount of luggage we had really did require some help and my husband has a bad knee so it really was a little difficult for us to lug everything down ourselves so that would be the only area I think could really use some improvement again, especially for such an upscale Resort Overall still a really wonderful property.
carrie
carrie, reis van 2 nachten
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