Hotel Preston

We checked in after midnight and the night staff were welcoming and professional; however, they were not able to stop the person underneath us from smoking. I had our 10 month old and 9 year old with us. The smoking guest was chain smoking (cigarettes) and we did not get a break from the fumes until 6 AM. The hotel ventilation was awful and it was as if we had the smoker in our room. The staff did offer us the chance to change rooms but it was at 3AM. At that point, it didn’t make sense to repack and move. The room was akin to a 3 star hotel- fine for a stopover with the exception of the lack of cleanliness. There were stains on the desk and flaming hot Cheeto pieces under one of the beds. Not a good look in the time of covid. The manager text the next day asking for feedback and offered nothing but an “I’ll look into it.” The common areas of the hotel are updated- lots of interesting art and design elements. I would not stay again; the hotel not adhering to non-smoking policies and stringent hygiene are dealbreakers for me.

This was a last minute booking for my husband and I- we were very pleased with our stay. The staff was attentive and kind. The room was VERY clean!!!

Rooms are noisy although it is located off of the interstate. All rooms should have a microwave. $10.00 Resort fee? This is Not a resort. Weed smell constantly in my room. Very friendly staff though.

I love staying at Hotel Preston when I go to Nashville. The rooms are really nice. I love the security of not being able to access the room floors unless you have a room key. The beds are amaxing to sleep on and the pillows, the pillows are the most amaxing pillows I have ever laid my head on in my life. Would recommend this hotel to anyone...

It is a okay-to-good hotel. For about $100/night, I should have expected the sort of issues we endured. The walls were paper thin. We could hear everything the surrounding rooms were saying and doing. Some issues like the lamp and tv not working immediately. The rooms were nice and the front desk service was good overall though.

Very agreeable, the room was nice and clean, the staff was helpful and friendly.

We had a very early departure - 4am. Went to desk to ask a question, got the answer and as clerk was walking back to the back, thought of another question about availability of carts. Clerk softly mumbled but we hear it “what do they want now” - which is the essence of the desk clerk job. Rude.

Good location, close to shopping, airport and downtown. The bathroom in our room could have used an update, but overall everything was good

Great location near the airport. Rooms are larger and comfortable. Hallways are VERY noisy with people waiting for the elevator so do not stay near them. Like unbelievably noisy. Staff is very kind. No mask enforcement for guests which was disappointing.

This is our 4th stay at the Preston Hotel. We love it, and its so beautiful with the new remodel, although I used to love the red cow hide in the elevators, just because it was different. Great open plan of the bar/restaurant too. The best part though, to me, was how comfortable the bed was. I slept great! Thanks for another great stay! We'll definitely stay again, the next time we're in Nashville. We also recommend the Preston to anyone who may be going to Nashville.