2/10 – Matig
9 februari 2025
Never again
This stay was not what I expected at all. I had paid through a third party and when I went to check in, there were complications and I ended up having to cancel and rebook, causing us to get a smaller room because we couldn’t get our original room. When we got to said room there was no heat on. It was absolutely freezing in the room with an awful draft from the window and ac unit. The door knob literally fell off when opening the conjoined room door. We went downstairs to go swimming and the hot tub was broken but the pool was decently warm. When we got out and went back up to the room to shower, there was no hot water. They told us the boilers were broken and it wouldn’t be fixed until Monday, the day after we check out. There was no compensation for there being no hot water. I will never stay here again.
Jillian
Jillian, gezinsreis van 1 nacht
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