Kinzie Hotel

Great experience keep up the good work

Pros: Check in was quick The room was a great size nice bathrooms Cons: Breakfast was picked over and few options Someone else’s room service was on our room bill No option for late check out

Great location & service, and room was clean and comfortable. A little unusual to wake up and see neighbor in next building having breakfast but curtains worked just fine.

The breakfast could of been better all there was pasty and juice, coffee ,everything else was great.

We had one night there, and it was decent. However, we used not service of any kind. African American male downstairs clearly needs training or be fired. Other agents were nice and friendly and he was not. Just on random, he checked us in. Checking out -was some lady who was very sweet. At night we asked that grumpy mail for a couple of teas. He said he doesn’t have them and someone will bring them in the room. It was 9pm at that point. When? Midnight? Anyways -nobody ever came. So our stay was short, we came for theatre and we are from suburbs. I didn’t care. But if I were from out of town, I would think that the hotel sucks and Chicago people are jerks based on my interactions with him. But the room was comfy and we slept well. Also -it is NOT 4 star in any way or shape. Nice 3 star.