10/10 – Uitzonderlijk
17 jul 2025
A couple of annoying hiccups, but a lovely place
We arrived in Rockport well before check in on Sunday and wound up needing to park far from Addison Choate. We tried to call AC to check on parking (remembered they had it but wasn't sure how it worked), but the hotel phone's mailbox was full. Reaching a full mailbox when you want to ask about check in is annoying. Turned out there was ample parking at AC, but we didn't learn that until we walked there after check in time and then needed to walk back to get our car. The host who met us said he had been trying to call us, but my phone had no evidence of that and my phone number listed in hotels.com is correct.
The web info for AC says breakfast is included. (It still does today as I write.) There was an apology in the room from the owners saying they had discontinued breakfast so that they could keep room prices lower. Fair enough. But correct the information on your website. They had also left vouchers for discounts on breakfast, but the place we chose did not recognize the voucher. That also was no big deal, but if you are going to offer vouchers make sure the vendor knows about them.
One other thing. The stairs to our room were extremely steep. They deserve a warning in case anyone has a mobility issue. Fortunately, we didn't.
Apart from the trouble calling AC and the false advertising about breakfast, our stay was lovely. The room was comfortable and nicely furnished. The place is funky and an easy walk to Rockport.
Kenneth
Kenneth, reis van 1 nacht
Geverifieerde gastenbeoordeling van Hotels.com
