2/10 – Matig
8 februari 2025
Horrible stay total scam place
This is one of the most horrible stat I ever have. First of all, their picture on the hotel.com website is very misleading. It makes people believe they have a private access to lake bank or at least walking distance to lake. No it doesn’t, the closest lake access is more than 30 mins by walking. The picture post is probably some other people’s place. I am so disappointed as that was the major reason why I booked this place. 2nd, this place is so old, and many places need maintenances. Especially the heating system, when you turn it on, lots of dust in the room, and also in the night, you can hear it so noisy all the time, the system keeps making noises. Last but not least, we booked 2 nights, but I have to cancel one night due to national weather advisory, no kidding there was 5 weather alerts, snow storm, avalanche, rain, icy road and winter cold, so for the safety considerations, we decided to head to home 1 night earlier. But even with all 5 weather alerts, this owner decided priorize profit instead of customer’s safety, and still refused to refund me the fund. And guess how much they charge under the horrible weather? It is very expensive! Yeah, don’t get fooled by their lower night rate, they will charge super high property fee on top of the night rate.
Xiaoxi
Xiaoxi, gezinsreis van 2 nachten
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